We’re pleased to announce that Barbour Logic has joined Infoshare+, bringing AI-powered communication tools built specifically for local government. Barbour Logic is the first AI-first solution on the Infoshare+ platform, strengthening our capabilities in citizen engagement and automated correspondence.
Founded over 15 years ago, Barbour Logic is a specialist software provider trusted by more than 60 organisations across the UK. Their expert solutions respond to complex queries about parking fines, powered by a proprietary AI rules engine that encodes over 1,000 policies to generate accurate, plain-English responses aligned to individual council requirements.
The result is communication that is consistent, auditable, and policy-compliant, helping councils handle large volumes of citizen correspondence more efficiently while improving accessibility for residents.
Barbour Logic offers a suite of four complementary products:
- Response Master streamlines letter generation.
- Chatbot Max provides an AI-powered, multilingual chatbot to help motorists who are thinking of appealing a parking fine.
- Voice Master extends this capability to telephone-based interactions, so that digitally excluded residents can access the same quality of service.
- Challenge Writer writes motorists’ appeals for them, improving the clarity of submissions and providing a quicker path to resolution for both residents and councils.
The Barbour Logic team will join Infoshare+, continuing to support their existing customer base, while working alongside the wider team to explore how AI-powered communication can support other areas of the Infoshare+ ecosystem.
“Infoshare+ is built on the principle that the right technology, deployed responsibly, can transform outcomes for citizens across our communities. Barbour Logic embodies that same belief. The company’s AI-powered solutions, purpose-built for the real demands of local government, has proven its ability to help councils better serve their residents with clearer communication and more accessible services. With Barbour Logic on board and part of the broader Infoshare+ platform, we’re excited to demonstrate what’s possible.”
Steve Thorn – Exec Chair, Infoshare+
“Joining Infoshare+ marks an exciting new chapter for Barbour Logic. Our focus has always been on using technology to automate complex processes and improve communication between councils and citizens. Becoming part of Infoshare+ allows us to scale that impact, bringing our technology into a wider ecosystem dedicated to transforming public services. We’re excited to build on our success and continue delivering strong value to our customers”
Jason Barbour – CEO, Barbour Logic
For more information, please contact:
Victoria Thomason, Infoshare+ | victoria.thomason@infoshareplus.com
About Infoshare+
Infoshare+ is a UK-based public sector partner offering innovative and responsible software and data solutions. The company’s team of experienced public sector experts are trusted by hundreds of organisations across local and central government, as well health and the emergency services. Infoshare+ focuses on empowering customers with software that enhances decision-making and helps them keep pace in a rapidly evolving landscape. To learn more, visit www.infoshareplus.com.
About Barbour Logic
Barbour Logic is a UK-based software provider specialising in AI-powered solutions that respond to complex queries from customers in regulated environments. The company’s technology is designed to help organisations manage high-volume correspondence efficiently, with a focus on supporting local authorities with penalty charge notice (PCN) processes. Its suite of products includes Response Master, Chatbot Max, Voice Master and Challenge Writer, all powered by a proprietary rules-based engine that enables accurate, policy-aligned responses. Barbour Logic is trusted by more than 60 organisations across the UK. For further information, please visit www.barbourlogic.co.uk.