How a single customer view improves productivity and service delivery
Andrew Taylor, from City of York Council, gives his advice for successful public sector digital transformation with a Single Citizen View.
Andrew Taylor, from City of York Council, gives his advice for successful public sector digital transformation with a Single Citizen View.
Andrew Taylor, from City of York Council on data in the Public Sector, the impact of AI, and what the future of the industry looks like.
Creating a 360-customer view has given Pets at Home the solid data foundation needed to use analytics and artificial intelligence to inform more customer-focused decision-making. In our data fuelled world, Pets at Home have bold ambitions to more intelligently use data their customers share with them to create a better customer experience and make more […]