I attended Digital Leaders’ Public Sector Innovation Conference this week and it was fascinating to hear how the public sector is embracing digital innovation – in particular, AI and machine learning – to continually improve the services they provide for citizens. With a focus on citizen experience and a goal of delivering the right services […]
Posted in Data quality, Government
February 27th, 2020 by Pamela Cook
It was refreshing to see in a recent article on PublicTechnology.net that Cornwall Council acknowledges the importance of creating a single citizen view in order to move closer to fully supporting their citizens and enabling a more satisfying citizen experience. Whilst Cornwall Council has had a less than straightforward experience with its outsourcing partner BT, an […]
Posted in Data quality, General news, Government, Other opinions
April 5th, 2017 by Victoria Thomason
I was drawn to an article today on PublicTechnology.net, on the topic of ‘NAO: ‘Confusing’ data-sharing rules are a major barrier to health and care integration‘. The issues here are in common across many data sharing initiatives, such as safeguarding and the identification of our society’s most vulnerable citizens. However, what the article has not […]
Posted in General news, Other opinions, Uncategorised
February 8th, 2017 by Victoria Thomason